Success Stories
Entrust Your Retail Stores to IP Surveillance


Retail stores worldwide face series problems with shoplifting and employee theft. There are over 5,000 individuals being apprehended for shoplifting every day, which results in billions of loss each year to "inventory shrinkage". Christian Supermarket, located in Argentina, with its store staff continually confronts a range of the shrinkages and risks, as do all retail stores nowadays. These include shoplifting, internal fraud perpetrated by members of staff, robberies, credit card fraud and an increasing situation of violence and intimidation verbally and physically threatening them.

To cope with these incidents and decrease the cost of security officers patrolling the store, Christian Coreno, the owner of this supermarket, decided to work with DRAFT S.R.L., a distributor of VIVOTEK in Argentina, by adopting VIVOTEK's high-quality but cost-effective IP surveillance system. They helped install 10 VIVOTEK network cameras IP7135 at parking areas, loading areas, public squares, counter for point-of-sale transaction, and the main entrance, as well as a video receiver RX7101 at the owner's home so that he can use his TV monitor as a computer monitor for remote monitoring. In addition, to deter the internal fraud losses, some higher value products normally kept in secure places and accessed only by staff can be monitored all day long to avoid some unnecessary misunderstandings between employers and employees.

The very cost-effective IP7135 network camera is designed for the retail store application featuring 3GPP-compatibility, superior image quality, and optimized bandwidth efficiency by MPEG-4 implementation without high investment. The store supervisors can easily access each of them and receive synchronized video and audio by computers or 3G cell phones anytime, anywhere for retail management and mobile surveillance. Meanwhile, the video receiver - RX7101 can quickly help you convert networked digital videos into analog signals and output them to existing analog systems like general television sets.

After the deployment over time, Coreno was so happy with the result that not only does the VIVOTEK's IP surveillance effectively deter robbery and theft, but also provides police with the evidence needed to help capture culprits and prosecute them successfully. Coreno said, "two month ago, by combining the high quality video evidence from network cameras with actual sales transaction information, the robber was easily arrested in just only two days when the robbery happened." "We're so impressed with the overall performance and the outcomes the IP surveillance brings. It is definitely worthy of investment for all retail stores to reduce losses, enhance the effectiveness of in-store procedures, store and display presentations, and point-of-sale operations."
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